This Shipping Policy outlines the shipping methods, processing times, delivery estimates, and related conditions for orders placed on MAGALLANES WEAR INC.
1. Order Processing Time
All orders are processed within 1–3 business days after payment confirmation.
Orders are not processed or shipped on weekends or public holidays. If we experience a high volume of orders, processing times may be slightly delayed. In such cases, customers will be notified.
2. Shipping Coverage
We offer international shipping to most countries and regions worldwide.
Shipping availability will be confirmed at checkout based on your delivery address. Some remote locations may have limited shipping options or longer delivery times.
3. Estimated Delivery Time
Delivery time is calculated from the date the order is shipped, not the order date.
Estimated delivery times:
Standard Shipping: 7–15 business days
International Shipping: 10–20 business days
Please note that delivery times are estimates only and may vary due to customs processing, carrier delays, weather conditions, or other external factors.
4. Shipping Fees
Shipping fees (if applicable) are calculated and displayed at checkout based on destination, package weight, and shipping method.
Occasionally, we may offer promotional free shipping on selected orders or regions.
5. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number and tracking link.
Tracking updates may take 24–72 hours to become active after dispatch.
6. Customs, Duties, and Taxes
Depending on your country’s regulations, your order may be subject to import duties, taxes, or customs fees upon arrival.
These charges are determined by your local customs authority and are the responsibility of the customer unless otherwise stated at checkout.
MAGALLANES WEAR INC is not responsible for any customs-related delays or charges.
7. Shipping Delays
While we aim to deliver orders within the estimated timeframe, delays may occasionally occur due to factors beyond our control, including:
Customs inspections
Carrier delays
Weather conditions
Peak season demand
International logistics disruptions
In such cases, we will do our best to assist in tracking and resolving delivery issues.
8. Incorrect Address Information
Customers are responsible for providing accurate shipping information at checkout.
We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer. If you notice an error, please contact us immediately at payment@magallaneswear.net.
9. Lost or Missing Packages
If your package appears delayed or lost in transit, please contact our support team.
We will coordinate with the shipping carrier to investigate the issue. Depending on the result, we may offer a replacement or refund.
10. Order Changes
Once an order has been processed or shipped, we are unable to modify the shipping address, shipping method, or items in the order.
Please contact us as soon as possible if you need assistance with changes before fulfillment.
11. Contact Information
If you have any questions about shipping or delivery, please contact us:
